Practical Management Science Author: Wayne L. Winston | Language: English | ISBN:
1111531315 | Format: EPUB
Practical Management Science Description
Easy to understand and to the point, PRACTICAL MANAGEMENT SCIENCE uses an active-learning approach and realistic problems to help you understand and take advantage of the power of spreadsheet modeling. With real examples and problems drawn from finance, marketing, and operations research, you will easily come to see how management science applies to your chosen profession and how you can use it on the job. The authors emphasize modeling over algebraic formulations and memorization of particular models. The essentials resource website, whose access is available with every new book, includes links to the following add-ins: the Palisade Decision Tools Suite (@RISK, StatTools, PrecisionTree, TopRank, RISKOptimizer, NeuralTools, and Evolver); and SolverTable, which allows you to do sensitivity analysis. All of these add-ins have been revised for Excel 2010.
- Hardcover: 936 pages
- Publisher: Cengage Learning; 4 edition (May 5, 2011)
- Language: English
- ISBN-10: 1111531315
- ISBN-13: 978-1111531317
- Product Dimensions: 10.2 x 8.2 x 1.5 inches
- Shipping Weight: 3.8 pounds (View shipping rates and policies)
I recently purchased the e-book version of Practical Management Science.
The product description states that:
“The essentials resource website, whose access is available with every new book, includes links to the following add-ins: the Palisade Decision Tools Suite (@RISK, StatTools, PrecisionTree, TopRank, RISKOptimizer, NeuralTools, and Evolver); and SolverTable, which allows you to do sensitivity analysis. All of these add-ins have been revised for Excel 2010.”
Not only did the kindle book not include access to these resources, it also did not include access to the multitude of .xlsx files around which all examples and instruction in the book is based. Without these files, the book’s examples are mostly worthless and it is impossible to follow along with the text.
I contacted Cengage customer service (1-800-354-9706) on April 16, 2013 to express my concerns and request access to the electronic resources. In my mind this was a very simple and straightforward request, requiring nothing more than a simple exchange of access-code information over the phone. After holding and talking with the representative for almost 30 minutes, the customer service representative informed me that there was nothing they could do and that it was not Cengage Learning’s fault that their Practical Management Science product (sold by them through Amazon) was dishonestly marketed. Instead, she recommended I return the version I already purchased and spent many hours annotating, to instead purchase the book through Cengage Learning’s website.
This resolution is unacceptable and dishonest. I recommend others look elsewhere for instructional textbooks as both Cengage Learning’s products and customer service are not acceptable.
By Daniel Doverspike
PRODUCT DID NOT HAVE ACCESS CODE AS MENTIONED IN DESCRIPTION. The product was urgently required and i had to pay extra on another site to get the book urgently
By VIVEK GARG
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